Due to hygiene and quality control reasons, hair products are subject to strict return conditions.
Eligibility for Returns
Returns are accepted only if the product is unused, unworn, unaltered, and in its original packaging.
Non-Returnable Items
- Worn or installed wigs
- Customized or altered products
- Items damaged due to misuse
Return Request
All return requests must be made within 48 hours of receiving the product. Proof of purchase is required.
Refunds
Once the return is approved and inspected, refunds will be processed to the original payment method within a reasonable timeframe. Shipping fees are non-refundable.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately with clear photos for resolution.
📧 Email: blackbarbieuae@gmail.com
📞 Phone: +971 55 782 4054
